Privacy policy
The short version
IntactClip processes video on your own computer. Your files are never uploaded, no account is created, and the app does not collect telemetry, usage statistics or crash reports. This website is static and sets no cookies.
Video and media files
The application runs a small web interface bound to 127.0.0.1, which means it
is only reachable from your own machine. Files you select are read from your disk by the
bundled ffmpeg process, and the output is written back to a folder you choose. Nothing is
sent over a network at any point in that process.
Temporary files created during a merge (a concatenation list, and intermediate
.ts files when a remux is required) are written to your system temporary
directory and deleted when the job finishes.
Data the app stores locally
- A settings file with your last output folder, ffmpeg path and window preferences.
- A usage counter used to enforce the free version limits, and — if you activate a license — the signed license file itself.
- A cache of converted segments, so repeat merges do not redo work. It stays on your disk until you clear it from the app.
All of this lives in your user profile folder. None of it is transmitted anywhere. Delete the folder and the app behaves as if it were freshly installed.
Network access
The app makes no network requests on its own. Connectivity is used only when you take an action that requires it:
- Clicking a link to the purchase page, which opens your browser.
- Using a check-for-updates action, if the build you have exposes one — that request asks a release server for the current version number and sends no file data.
Telemetry, analytics, cookies
None. There is no analytics script in the app or on this website, no advertising pixel, no cookie banner because there are no cookies, and no fingerprinting. Server logs for this website are kept by our hosting provider for operational purposes only and are not used to build profiles.
Purchases
Payments are handled by a third-party merchant of record. When you buy, that provider collects your name, email, billing address and payment details under its own privacy policy — we do not receive your card number. We receive the order confirmation, which includes your email address, so we can send your license and answer support requests. We use that address for the license email and for support, not for marketing.
If you email us, we keep the message and our reply for as long as needed to resolve the issue and to keep a record of refunds and license issues. Ask us to delete it and we will.
Children
The app is a video utility and is not directed at children under 13. We do not knowingly collect personal information from anyone, so there is nothing extra to delete in that case.
Your rights
You can ask what personal data we hold about you, request a copy, ask for correction, or ask for deletion. In practice this means a purchase record and support emails. Write to the address below and we respond within 30 days.
Changes
If this policy changes in a way that affects what data is collected, the updated version will be posted here with a new date. The app's "no upload, no telemetry" behavior is a product commitment, not an accident of the current build.